When talking to potential clients, we're often asked some version of the following question:
"I need to improve my customer experience fast, but I don't have time, traffic, or resources to experiment my way to every decision. If this was your site experience, what changes would you make and why? What would you choose to test, and what would you just do?"
The experience audit is a data-driven evaluation of your current digital experience, designed to help you create an executable game plan that aligns the reality of your time and resource constraints - delivered in weeks, not months.
How it works